Return & Refund Policy
At OXY Pick, customer satisfaction is our priority. We aim to provide quality products and a smooth shopping experience.
Return Policy
We offer a 7-day replacement policy from the date of delivery.
You can request a return or replacement if:
- The product is damaged or defective
- You received the wrong item
- The product is not working as described
Conditions for Return
To be eligible for a return:
- The product must be unused and in original packaging
- All accessories, tags, and items must be included
- Return request must be made within 7 days of delivery
Refund Policy
- Refunds will be processed after product inspection
- Refunds will be issued to the original payment method (or as store credit if applicable)
- COD orders may be refunded via bank transfer or other approved method
Replacement Process
Once your request is approved, we will arrange a replacement or pickup within a few working days.
Non-Returnable Items
Certain items such as used, damaged due to misuse, or opened personal-use products may not be eligible for return.
Contact for Returns
For return or refund requests, contact us:
📧 Email: Info.trisiddhi@gmail.com
📞 Phone: +91 97659 57050